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Mission Statement

The library's mission is to promote knowledge, inspire curiosity, and strengthen the community of Pleasant Grove.

  • A current library card is necessary to check out items or use the Internet.
  • A drive up book drop is located on the south side of the building. There is also a book drop on the west side of the building that can be used to return materials after hours. Items too large to fit in the bookdrop must be returned inside the library.
  • Please bring damaged items to the attention of a librarian so they can be repaired. The charge for an irreparable or lost item is the price of the item.
  • The fee to replace a library card is $2.00.
Item Type Checkout Period Limit Overdue Fees
DVD 3 Weeks no limit none
Book 3 Weeks no limit none
Audiobook 3 Weeks no limit none
Playaway (Audiobook) 3 Weeks no limit none
Playaway View (Video) 3 Weeks no limit none

Please note: the library does not charge overdue fees, however, patrons will be charged for the replacement cost of materials not returned four weeks after their final due date.

How to Get a Library Card 

Library cards are free to current Pleasant Grove City residents. To obtain a library card, you need to bring with you to the library a picture ID and proof of a Pleasant Grove address. Proof of address could include a letter sent to you through the mail, a bill, etc. Those under age 18 must be at least six years of age and must bring a legal guardian with them. 

Get a Library Card

Curbside Pickup

Not able to come into the library? Curbside service is available for your convenience during the following hours:

Monday – Thursday   10:00 a.m. - 8:00 p.m. and Friday – Saturday   11:00 a.m. - 5:00 p.m.

Learn More

Putting Items on Hold

Items may be placed on hold over the phone, in person, or online. When the item becomes available, patrons will be notified by their choice of email, text or phone call. The item will be held for seven days.

Place a Hold

Request New Item

Want to suggest a new item for the library? Fill out this form. The library will take your suggestion into consideration. If the library purchases your item, you will be notified when it is ready for pickup.

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Renewals

Items may be renewed three times in person, over the phone or online. Online renewals cannot take place after the item's due date. Renewals are not allowed if someone else has placed a request and is waiting for that item.

Renew Online

Partner Libraries

The cities of Pleasant Grove, Lehi, American Fork, Highland and Eagle Mountain have agreed to participate in a reciprocal borrowing agreement that allows you to use your card at their libraries.

Learn more

Internet

Six computer stations are available for Internet, Word processing, and other uses upstairs and 4 computers are available downstairs. Printouts cost $.10 per page for black and white copies.

Internet Use Policy

Interlibrary Loan

If an item you want is not available at the library, you may request an Interlibrary Loan.

Learn more

Copy Machine

The cost is $0.10 per page for black and white copies and $0.50 per page for color copies.

Guidelines for Computer Use and Internet Access Policy
Including Wireless Access Policy
Effective Date May 5, 2022

ACCEPTABLE USE OF THE INTERNET AND LIBRARY PUBLIC COMPUTERS

The library reserves the right to limit, refuse, and/or ban any user from the library equipment and computers.  Use may be limited to patrons in good standing.  Patrons must have a current Pleasant Grove library card or a purchased, single-use guest pass.

Anyone under the age of six requires direct adult supervision for the use of library computers. 

Patrons in good standing may use the public computers for two hours per day. Non-Pleasant Grove library card holders will pay $1.00 to use the computers for two hours per day. At the user’s request, additional time will be given free of charge according to computer availability and at staff discretion.

In accordance with state laws governing publicly-funded libraries, the library utilizes an Internet filter for both library computers and the library wireless network.

The library reserves the right to monitor public computers. Staff is authorized to take immediate action to protect the security of computers and the network and to enforce the rules. This includes confiscating any removable media, requiring a user to leave a computer or the premises, and contacting law enforcement authorities.

The Library may terminate an Internet session at any time.

RULES GOVERNING USE OF LIBRARY COMPUTERS

Failure to comply with the following rules may result in loss of computer privileges, loss of library privileges or prosecution.

At each log-in, library computer users must complete a click-through agreement acknowledging these rules and must agree to follow these rules:

  1. Log on using your own library card or guest pass and promptly give up the computer when your time has elapsed or when requested by staff.
  2. You may download files using supported media. The library is not responsible for damage to your media or for corruption of your data, including, but not limited to, damage caused by mechanical malfunction or corruption caused by virus or spyware infection while using library computers. 
  3. There is a posted charge for printing from public computers. You are required to pay the charge for all of your copies even if you print by mistake.
  4. Respect others’ privacy by not attempting to observe or comment on what others are viewing. Remain sensitive to the fact that you are working in a public environment shared by people of all ages.
  5. Do not view or print anything that violates federal, state or local laws or regulations, including those regarding accessing, viewing, printing and distributing obscenity or child pornography.
  6. Use headphones when listening to audio content, and keep volume low so you do not disturb others.
  7. Infants and young children should be controlled at all times, as not to disturb other Internet or library users.
  8. Do not misuse computer equipment or software, including:
  9. Hacking into the library system or any other computer system.
  10. Mishandling, damaging or attempting to damage computer equipment or software.
  11. Tampering with computer settings.
  12. Interfering with systems operations, integrity or security.
  13. Attempting to gain or gaining access to another person’s files or protected information.
  14. Violating copyright laws and software licensing agreements or the policies of the individual website that you view.

RULES GOVERNING USE OF WIRELESS NETWORK IN THE LIBRARY

Regardless of the Wireless network source, wireless Internet users inside the Library or on Library premises are subject to the Acceptable Use of the Internet and Library Public Computers policy and to the following:

  1. Library staff cannot perform repairs or troubleshoot your equipment.
  2. Wireless connections are not secure; use caution when transmitting personal information.
  3. Do not plug into an outlet where you block aisles, exits or access to materials or equipment.
  4. The Library cannot guarantee your equipment will work with the Library’s network.
  5. Do not leave your equipment unattended. The Library is not responsible for equipment that is lost or stolen.

COMPLAINTS

If someone observes another user viewing child pornography, anything that is harmful to minors, obscene material or in any way not following the guidelines as explained above, they should immediately report it to a librarian.  The librarian will then address the issue with the offending user. Once the user has been informed of their offense, if they choose not to comply with the Computer and Internet Use Policy they will be asked to leave the library and such actions will result in the revocation of their internet privileges.  The library reserves the right to involve law enforcement officials as necessary to enforce this policy.

If the user does not agree with the decision of the library staff and disagrees with the computer Computer and Internet Use Policy, he/she may submit an objection in writing. The objection will be reviewed and discussed by the library board.  Changes to the policy will be made at the board members’ discretion.

Reviewed and adopted-May 5, 2022 by the Pleasant Grove City Library Board of Trustees

Guidelines for hotspot borrowing

The Pleasant Grove Library’s mission is to promote knowledge, inspire curiosity and strengthen the community of Pleasant Grove. In an effort to further this mission, the Pleasant Grove Library provides mobile internet hotspot devices for checkout to library card holders in good standing. The following rules and regulations apply to the borrowing of our library’s hotspots.

  1. The borrower must be at least 18 years of age to borrow a hotspot..
  2. Library patrons may borrow one hotspot at a time.
  3. The checkout period for a hotspot is 21 days with no renewals.
  4. Hotspots must be checked out by the library staff and not through the self-check kiosks. Hotspots cannot be returned through a book drop and must be returned to a member of the library staff. Patrons will be held responsible for any damages to the item if returned in the book drop.
  5. If a hotspot is overdue, service to the hotspot will be canceled and the replacement cost will be charged to the patron’s account.
  6. If the hotspot is returned in good working order the replacement cost will be waived.
  7. If the hotspot or accompanying equipment is lost or damaged, the following fees will be charged to the patron’s account:
    • Device - $30
    • Charger - $10
    • Carrying Case - $10
  8. The Pleasant Grove Library is not responsible for the lack of coverage and signal strength of the hotspot. Coverage levels vary depending on the area.
  9. The Pleasant Grove Library is not responsible for any activity performed while using the hotspot and any damages to a personal device that may result from using the hotspot.

MATERIAL SELECTION POLICY

PURPOSE OF THE MATERIAL SELECTION POLICY

This formal policy serves five vital purposes:

  1. It acts as a blueprint for the library’s collection, guiding staff in decision-making regarding the selection, management, and preservation of the collection.
  2. It identifies responsibilities for developing collections.
  3. It establishes parameters and priorities, guiding staff in developing budgets and allocating resources.
  4. It informs the public of the principles guiding the library’s collection development.
  5. It states the library’s commitment to intellectual freedom and to providing information expressing a variety of viewpoints.

MATERIAL SELECTION RESPONSIBILITY

Ultimate responsibility for collection development rests with the director, who administers under the authority of the Library Board. The director, in turn, delegates the authority for selection to trained library staff who make individual selection decisions.

SELECTION AND EVALUATION CRITERIA

Principles of Selection

The library recognizes that Pleasant Grove residents have diverse interests, backgrounds and needs.  The collection reflects, as closely as possible, the interests of the majority while not neglecting the equally important interests and views of the minorities.  The library’s role is to provide materials which will allow individuals to access information to make their own decisions.

The library does not select obscene (as defined by the Supreme Court: Miller v. California, 413 U.S. 15, 24-25 (1973))[1] materials.  It should be recognized that some chosen items that are not obscene under the law will still be offensive or shocking to some individuals, but may be meaningful and acceptable to others. It is the library’s responsibility to not offer obscene materials, and it is the responsibility of individuals to choose materials we do offer that are consistent with their individual tastes and values. 

The inclusion of an item in the collection is not considered an endorsement, official or otherwise, by the Library.  The Library neither approves nor disapproves the views expressed in materials included in the collection.  The Library cannot exclude all materials that could conceivably result in mental or physical injury to some individual, since theoretically any material could be harmful to someone depending on interpretation or use.  Items in the collection are arranged in a way to facilitate access to information.  No restriction is placed on their use.

Responsibility for the choices of underage patrons rests with their parents or legal guardians.  Selection of adult materials will not be restricted by the possibility that these materials may come into the possession of minors.  The library will not act in loco parentis.

Selection Criteria

Library staff utilize professional judgment and expertise in making collection development decisions, including decisions about choosing titles, and identifying quantities for purchase. Anticipated demand, community interests, strengths and weaknesses of the existing collections, physical space limitations, acquisitions procedures, and available budgets are all factors taken into consideration. Materials are acquired in multiple formats when appropriate, including print, audiovisual, and digital resources. Highest selection priority is given to those materials in all formats having the broadest appeal.

Library staff use their training, subject knowledge and the selection criteria to identify collection goals and priorities.  The following criteria are used to evaluate and select items for the collection. An item need not meet all of these criteria to be selected. Certain materials are selected to address local community needs.

Criteria:

  • Content
  • Accuracy of the information
  • Comprehensiveness
  • Enduring significance or interest
  • Purpose
  • Quality
  • Representation of controversial or diverse points of view
  • Cost in relation to use and/or enhancement to the collection
  • Critical reviews
  • Current and anticipated appeal
  • Format
  • Local interest
  • Relation to the existing collection
  • Relation to other resources in the community
  • Significance of the author/creator or publisher
  • Suitability of subject and style for intended audience
  • Support of library programs and initiatives
  • Timeliness
  • Publication date

 

Additional format criteria are considered when selecting digital content, including:

  • Accessibility
  • Ease of use
  • Equipment, training, and technology requirements
  • License agreement requirements and vendor support
  • Unique content

 

Selection Sources

Sources for selection decisions encompass, but are not limited to, published reviews from standard review sources, publisher/vendor catalogs and advertisements, professional and trade bibliographies, respected online review sites, and customer requests and recommendations. The library encourages patron input, and all patron requests and recommendations are subject to the selection criteria outlined above.

Gifts

The library accepts gifts of materials for the collection using the same selection criteria that are applied to purchased materials. Decisions regarding the final disposition of gifts are the responsibility of staff using the following guidelines:

  • Not all gifts are added to the collection. Gift materials not added to the collection are not returned to the donor.
  • The library retains unconditional ownership of the gift.
  • The library reserves the right to decide the conditions of display, housing and access to the materials.
  • Gifts added to the collection are housed in the most appropriate location, determined by evaluating staff.
  • Unused gifts may be sold or may be disposed of through other means determined by the library.
  • The library does not place a value on gifts, nor provide appraisals for income tax or any other purpose.
  • The library is pleased to accept monetary gifts intended for the purchase of library materials when the donors’ intentions for the gifts and the library’s collection development objectives are consistent.

Collection Evaluation & Maintenance

Once materials have been added to the library’s collection, they are managed through an assessment and evaluation process to ensure that ongoing collection priorities are met, that collections remain up to date, balanced, and attractive, and that space limitations are minimized. This process identifies items for replacement, retention or de-selection. Library staff utilize professional judgment and expertise in deciding which materials to retain, replace, repair or de-select.

De-selection (removing items from the collection) is an integral part of collection development. De-selected materials will be sold in book sales, or disposed of through other means determined by the Library. The library retains those materials that continue to have enduring or permanent significance to its mission and overall collection goals.

Along with the same criteria used to select new materials, general criteria for retaining, replacing, repairing or de-selecting include:

  • Availability of item in alternative formats
  • Feasibility, cost of repair
  • Historical significance, interest, or value
  • Physical condition
  • Relative usefulness of item
  • Space considerations
  • Superseded, inaccurate, or out-of-date content
  • Usage

Preservation

Certain types of materials require activities to extend the physical life of the item or to retain the intellectual content. Decisions for preservation recognize that not all items need to be given the same level of care, security, and attention.

In addition to the criteria outlined above under Collection Evaluation and Maintenance, staff use the following criteria when evaluating an item for preservation:

  • Cost (includes value of the item and preservation expense)
  • Intellectual content
  • Intrinsic value
  • Significance/uniqueness of item to the collection
  • Storage/environmental capabilities

INTELLECTUAL FREEDOM

The library is committed to the principle that the constitutionally protected freedoms of speech and press are enjoyed by all. To this end, the library strives to offer a collection that represents the needs of our diverse community. Inclusion of an item in the collection does not mean that the library endorses any theory or statement contained in those materials and resources.

While every patron may not agree with the viewpoints offered in some library material, the library has a responsibility to provide a balanced collection with access to material reflecting diverse ideas through which any side of a question, cause, or movement may be explored, provided that the material meets the outlined selection criteria. The balanced nature of the collection is reflected in the diversity of materials, not in an equality of numbers. Patrons are free to choose what they like from the collection, to reject what they don't like, but not to restrict the freedom of others to choose.

The library’s collection may include works representing political, economic, moral, and religious or other vested positions when those works meet the selection criteria. Materials are not excluded because of the origin, background or views of those contributing to their creation or because they represent a particular aspect of life, frankness of expression or controversial subject matter.

The library does not use labels on any material in such a way as to show approval or disapproval of the content of that material. Materials are not sequestered to show approval, disapproval or judgment as to suitability of content for a particular audience. The library does not remove or obliterate ratings attached to material by a publisher, industry group or distributor. Removing or altering such rating, if they are placed there by or with permission of the copyright holder, denies access to the complete work and the entire spectrum of ideas that the material intended to express.

Decisions about what materials are suitable for particular children should be made by the people who know them best - their parents or guardians. Selection of materials for adults is not constrained by possible exposure to children or teenagers.

The library is committed to free and open access to its collections and to connecting people with the world of ideas, information and materials they wish to explore in a friendly, nonjudgmental manner.

To ensure the rights of the Pleasant Grove Library to have a broad range of ideas and concepts, the Pleasant Grove Library Material Selection Policy is inspired by the American Library Association Bill of Rights and The Freedom to Read Statement.

Reconsideration of Library Materials

The Library welcomes expressions of opinion from patrons concerning materials selected or not selected for the collection. After reading the Material Selection Policy, if the patron wishes to continue their request for reconsideration, they may submit a Request for Material Reconsideration Form, which will be referred to the Library Board. The Library Board will evaluate all requests within the context of the Material Selection Policy. During this process, the material in question will remain accessible to library patrons.

The Board will discuss the request and make a decision within the next two board meetings.  The Library Board or library director will then notify the person of their decision within the two weeks.

Approved by Library Board February 1, 2020

 

[1]  The three-pronged Miller test is as follows:

  1. Whether the average person, applying contemporary adult community standards, finds that the matter, taken as a whole, appeals to prurient interests (i.e., an erotic, lascivious, abnormal, unhealthy, degrading, shameful, or morbid interest in nudity, sex, or excretion);
  2. Whether the average person, applying contemporary adult community standards, finds that the matter depicts or describes sexual conduct in a patently offensive way (i.e., ultimate sexual acts, normal or perverted, actual or simulated, masturbation, excretory functions, lewd exhibition of the genitals, or sado-masochistic sexual abuse); and
  3. Whether a reasonable person finds that the matter, taken as a whole, lacks serious literary, artistic, political, or scientific value.

          Any material that satisfies this three-pronged test is considered obscene under the law and is not protected as free speech or expression by the First Amendment to the Constitution.  

 

Download the Pleasant Grove Library Statement of Concern form here.

Library Rules of Conduct

The Pleasant Grove Library is supported by the taxes of the residents of Pleasant Grove who expect our facility to be a clean, comfortable, and safe place for selecting materials, reading, researching, studying, using computers, and attending programs and meetings.  To this end, the Library is responsible for establishing standards of conduct to protect the rights and safety of Library patrons, volunteers and staff, and for preserving and protecting the Library’s materials, equipment, facilities, and grounds.

To ensure the comfort and safety of patrons, volunteers, and staff, and the protection of the Library property, Library staff is authorized to enforce these standards of conduct on Library property. People who willfully violate these rules are subject to exclusion from the Library; egregious violations may result in immediate exclusion or in a longer exclusion than indicated in these guidelines.

Individuals who repeatedly violate these Library Rules of Conduct after having been previously excluded for Library rule violations may face longer exclusion than indicated in these guidelines. Repeat offenders need not violate the same rule to be subject to stricter enforcement and may not be warned that their behavior is inappropriate before being excluded.

Library patrons will not:

  1. commit or attempt to commit any activity that violates any federal, state, or local criminal statue or ordinance.
  2. direct a specific threat of physical harm against an individual, group of individuals, or property.
  3. engage in sexual conduct or lewd behavior.
  4. possess, sell, distribute, consume, or be under the influence of any controlled substance or alcohol. 
  5. steal, damage, deface, or destroy Library property.
  6. enter the Library during a period of exclusion.
  7. engage in conduct that disrupts or interferes with the normal operation of the Library, disturbs Library staff or patrons, including but not limited to, conduct that creates unreasonable noise or consists of loud or boisterous physical behavior or talking.
  8. use foul, abusive, or threatening language or gestures.
  9. use library materials, equipment, furniture, fixtures, or buildings in a manner inconsistent with customary use.
  10. disobey the reasonable direction of a Library staff member.
  11. solicit, petition, or distribute written materials or canvass for political, charitable, monetary, or religious purposes inside the Library or on Library property.
  12. leave personal belongings unattended. Library personnel may inspect and/or remove personal items left unattended on Library property in order to preserve a safe environment.
  13. interfere with free passage of Library staff or patrons on Library premises, including, but not limited to, placing objects such as bicycles, skateboards, backpacks, or other items in a manner that interferes with free passage or negatively affects the orderly atmosphere of the Library.
  14. bring prohibited items into the Library, including, but not limited to, bicycles, shopping carts, or similar devices.
  15. operate roller skates, skateboards, or similar devices on Library premises.
  16. smoke or other tobacco use, including, but not limited to, using electronic cigarettes or cigarette rolling.
  17. consume food or drink in the Library that creates a nuisance or disrupts library use because of odor, garbage, or spills. Non-alcoholic beverages in covered containers and small amounts of snack foods are allowed in designated areas away from computers and other library equipment. 
  18. bring non-service animals or animals not for the express intention of Library Programming, into Library building. Similarly, leaving animals unattended outside the Library in a way that impedes others’ access to the Library.
  19. violate the Library’s Internet Access Policy.  
  20. improperly use Library restrooms, including but not limited to bathing, shaving, washing hair, and changing clothes. 
  21. sleep or lie down on Library premises.
  22. use personal electronic equipment at a volume that disturbs others.
  23. use a cell phone to make or receive phones calls while on the lower level of the Library, which has been designated a quiet area.
  24. leave children under the age of eight unattended.
  25. neglect to provide proper supervision for children in your care.
  26. enter Library building with bare feet or a bare chest.
  27. have offensive body odor or personal hygiene that unreasonably interferes with other patrons’ ability to use the library.

Library Board Approved October 2019