Frequently Asked Questions
How can I obtain a library card?
To obtain a library card, you need a picture ID and proof of a Pleasant Grove address. Proof of address could include a letter sent to you through the mail, a bill, a check, etc. Those under 18 must be at least six years of age and must bring a legal guardian with them.
Why do non-residents have to pay to use the library?
Because Utah County does not have a county-wide library system each city provides its own library access for its residents. Pleasant Grove City supports the library through property taxes, which each Pleasant Grove City household pays. Therefore, non-residents must pay a fee, just like the residents. Currently, Pleasant Grove Library's out-of-city fee is $70.00 for a year, $36 for half a year, or $19 for three months. Some cities that do not have a library offer a partial refund to their residents. Please contact your city hall for more information regarding a refund.
How can I use the internet at the library?
You need to have a current and valid Pleasant Grove Library card to use the library computers to access the internet. If you do not have a card, you may pay $1.00 for guest access. Those under the age of 18 must have a legal guardian sign a permission form before they can use the internet. Each patron is allowed to use the internet computers at the library for one hour a day. Unlimited wireless access to the internet is available to those who bring a computer with wireless capability.
How many items can I check out at one time?
The library allows a maximum of 50 items to be checked out per card. Similar items such as books from the same author, books in one series, and books on a similar subject are limited to only seven per card. Video tapes and audio books are also limited to seven per card. DVDs are limited to three per card.
If I found a ripped page in a book I checked out, can I just tape it?
Please do not tape any books or pages. The library uses special glue to fix ripped and torn pages and covers. Tape is actually bad for the paper books are printed on. So, if you accidentally rip a page or find a torn page, please gather the pieces and let us know about the damage when you bring the item back.
How long can I keep an item checked out?
Books and audio books can be checked out for three weeks. A fine of $.10 a day is assessed for items that are overdue. DVDs, video tapes, and Discovery Backpacks can be checked out for one week. The overdue fine for these is $1.00 a day.
How do I renew items I have checked out?
As long as the items you have checked out are not on hold for someone else, you may renew them up to two times. You can either call the library at 785-3950 to renew, or you may access your account online and renew them over the internet.
One thing to note in regards to online renewal, you must renew your items at least the day before they are due. If you attempt to renew the day of, or after the renewal date, the online system will not allow you to renew.
One thing to note in regards to online renewal, you must renew your items at least the day before they are due. If you attempt to renew the day of, or after the renewal date, the online system will not allow you to renew.
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